BSBINM601 Crown Institute Effective Information Management Questions

Question 1
a) Explain in a paragraph why is effective information management, especially theability to identify business problems through data collection, so important in abusiness environment?
b) Describe in a paragraph what is the role of a leader that manages knowledge andinformation?
c) Under what circumstances can corporate knowledge be lost?
d) List five consequences of failing to maintain corporate knowledge.
e) Provide one test you might use for the:
i. Reliability of information sourced
ii. Validity of the information
Question 2
a) Explain one statistical analysis method, including its benefit and applications.
b) Explain in a paragraph how can sensitivity analysis aid decision-making in anorganisation?
c) Explain the consequences of failing to comprehensively analyse cause and effectrelationship.
Question 3
Read the case study answer the questions that follows.Mariana is the area manager of a large retail clothing chain. In a recent meeting with herstore managers, she hears anecdotal evidence that returns seems to have increaseddramatically this quarter. She decides to take a closer look at what’s going on so that shecan address the situation.During her research, Mariana discovers that there have been several complaints fromcustomers about the feedback tool on the organisation’s website. It seems there isn’tenough space in the comments section for customers to leave a detailed enoughdescription of their problem and they are forced to wait for extended periods on atelephone hotline, which further angers them.
a) What should Mariana’s objective be?
b) Explain in a paragraph how could Mariana undertake research and analysis toachieve that objective? Describe the process she could undertake.
c) How could Mariana organise the data and present the findings from her research?
d) What adjustment could Mariana make to improve this situation?
Question 4
a) Explain in a paragraph why the decisions you make should reflect yourorganisation’s values, objectives and procedures.
b) What part does the role of risk management play in decision-making?
c) What are some possible consequences of not conducting a risk analysis?
d) Describe in one paragraph how you would ensure that decisions taken are withinthe delegated accountability.
e) List three quantitative methods you might use to assist decision-making.
f) List three strategies you might implement to ensure that organisationalprocedures and regulatory requirements are met when a decision is made
Question 5
Read the case study and then answer the questions that follow.Case studyElla works for a company with 45 staff. She is asked to prepare procedures for a newperformance management system that is being introduced to improve workperformance. The new system includes an online personal performance checklist, aface-to-face meeting with the employee’s manager, and a professional developmentplan to be completed online.Ella finalizes the procedures and has now been tasked by her manager to develop acommunication strategy to implement the system. Her audience is to be the Boardand the CEO, the executive management team, managers, all staff. Ella decides topresent the information to the various audiences in different ways and at differenttimes to suit their needs and backgrounds. Ella needs to ensure the whole staff ispresent, the information is presented in a positive way to ensure everyoneunderstands what the new performance management system is about. She realizesthat the staff is made up of people from different backgrounds and with differentabilities and responsibilities. Ella prepares by formulating and checking theinformation and planning the best way to disseminate it.
a) Complete the following table as part of Ella’s communication plan
item comments
Objective
Information checked for accuracy, sufficiency, currency and relevance
Audience
Location
Dissemination methods
Time line
Policies/procedures to be met
Security/confidentiality status
Action
Supporting documentation

b) Prepare a checklist to record the information Ella disseminates to the staffduring her communication plan and how this information in your organisation.

“Place your order now for a similar assignment and have exceptional work written by our team of experts, guaranteeing you A results.”