“1.
According to Kotter, when executing plans, managers focus on _____________.
a. organizing and staffing
b. aligning people
c. controlling and problem
solving
d. motivating and inspiring
2. According to Kotter, when executing plans, leaders focus on _____________.
a. controlling and problem solving
b. organizing and staffing
c. motivating and inspiring
d. aligning people
3. What were the earliest approaches to leadership?
a. behavioral approaches
b. situational approaches
c. rational approaches
d. trait approaches
4. Early studies of the trait approach to leadership were _____________.
a. inconsistent
b. consistent
c. a major breakthrough
d. based on only two people
5. Task-focused leader behavior occurs when a leader focuses on _____________.
a. satisfaction
b. motivation
c. how tasks should be
performed
d. which tasks should be performed
6. Employee-focused leader behavior occurs when a leader focuses on
_____________.
a. the well-being of his or her employees
b. how tasks should be performed
c. both satisfaction and
the well-being of his or her employees
d. satisfaction
Unit 3 Examination
131
BAM 105 Introduction to Business
7. Bob, Joe and Larry all agree that they will perform their jobs well,
regardless of who will be
assigned to supervise their department. What does this illustrate?
a. presence of a
leadership substitute
b. risk propensity
c. presence of a leadership neutralizer
d. intuition
8. In referring to cross-cultural leadership, culture refers to _____________.
a. neither international differences nor diversity-based differences within one
culture
b. international
differences
c. diversity-based differences within one culture
d. international differences and diversity-based differences within one culture
9. _____________ leadership is one approach to leadership as seen through the
eyes of followers.
a. Transactional
b. Transformational
c. Situational
d. Motivational
10.
Young
Choi
joined
GDB
Technologies
in
an
attempt
to
revitalize
the
company
and
give
it
new
direction.
Young
Choi
engaged
in
_____________
leadership.
a. charismatic
b. cross-cultural
c. transformational
d. transactional
11. What is collectivism?
a. a greater focus on gender than on culture
b. a greater focus on ethics than on leadership
c. a greater focus on the individual than on the group
d. a greater focus on the
group than on the individual
12. A _____________ is an informal alliance of individuals or groups formed to
achieve a common
goal.
a. cohort
b. coalition
c. cartel
d. compound
Unit 3 Examination
132
BAM 105 Introduction to Business
13. _____________ is an innate belief about something, often without conscious
consideration.
a. Risk propensity
b. Arbitrage
c. Decision making
d. Intuition
14. _____________ refers to the set of organizational activities directed at
attracting,
developing and maintaining an effective workforce.
a. Human resource
management
b. Production management
c. Development of a mission statement
d. Operations management
15. HR managers use _____________, which list each important managerial
position, who occupies
it, how long that person will likely stay in the job and who is qualified as a
replacement.
a. job analyses
b. managerial grids
c. job specifications
d. replacement charts
16. Attracting applicants from outside the organization is called _____________.
a. external recruiting
b. job posting
c. homogenizing the workforce
d. internal recruiting
17. Some incentive programs apply to all employees in a firm. Paying workers to
learn new skills
and to become proficient at different jobs is part of which of the following
plans?
a. pay-for-knowledge plan
b. profit-sharing plan
c. gainsharing plan
d. None of the above.
18. A group of individuals working together to achieve shared job-related goals
such as higher pay,
shorter working hours, greater benefits or better working conditions is a(n)
_____________.
a. labor union
b. company hierarchy
c. external organization
d. management organization
Unit 3 Examination
133
BAM 105 Introduction to Business
19. Products used by companies to produce other products are referred to as
_____________.
a. substitute products
b. consumer goods
c. industrial goods
d. consumer staples
20. _____________ goods are inexpensive products that are purchased often and
with little
expenditure of time and effort.
a. Shopping
b. Specialty
c. Convenience
d. Novelty
21. When a wholesaler or retailer develops a brand name and has the
manufacturer place that
name on the product, that product name is a _____________ brand.
a. licensed
b. private
c. manufacturer
d. national
22. Introducing a line of golf gear designed specifically for women is a
response to a trend in the
______________ environment.
a. economic
b. political-legal
c. sociocultural
d. competitive
23. Which term defines groups of people or organizations with similar wants and
needs and who
can be expected to show interest in the same products?
a. distribution
b. target markets
c. pricing
d. product differentiation
24. The _____________ is the combination of distribution channels that a firm
selects to get a
product to end users.
a. transportation strategy
b. channel plan
c. merchandising system
d. distribution mix
Unit 3 Examination
134
BAM 105 Introduction to Business
25. In a(n) _____________ the customers view display samples, place orders and
wait briefly while
clerks retrieve orders from attached warehouses.
a. discount house
b. factory outlet
c. off-price store
d. catalog showroom
1.
According to Kotter, when executing plans, managers focus on _____________.
a. organizing and staffing
b. aligning people
c. controlling and problem
solving
d. motivating and inspiring
2. According to Kotter, when executing plans, leaders focus on _____________.
a. controlling and problem solving
b. organizing and staffing
c. motivating and inspiring
d. aligning people
3. What were the earliest approaches to leadership?
a. behavioral approaches
b. situational approaches
c. rational approaches
d. trait approaches
4. Early studies of the trait approach to leadership were _____________.
a. inconsistent
b. consistent
c. a major breakthrough
d. based on only two people
5. Task-focused leader behavior occurs when a leader focuses on _____________.
a. satisfaction
b. motivation
c. how tasks should be
performed
d. which tasks should be performed
6. Employee-focused leader behavior occurs when a leader focuses on
_____________.
a. the well-being of his or her employees
b. how tasks should be performed
c. both satisfaction and
the well-being of his or her employees
d. satisfaction
Unit 3 Examination
131
BAM 105 Introduction to Business
7. Bob, Joe and Larry all agree that they will perform their jobs well,
regardless of who will be
assigned to supervise their department. What does this illustrate?
a. presence of a
leadership substitute
b. risk propensity
c. presence of a leadership neutralizer
d. intuition
8. In referring to cross-cultural leadership, culture refers to _____________.
a. neither international differences nor diversity-based differences within one
culture
b. international
differences
c. diversity-based differences within one culture
d. international differences and diversity-based differences within one culture
9. _____________ leadership is one approach to leadership as seen through the
eyes of followers.
a. Transactional
b. Transformational
c. Situational
d. Motivational
10.
Young
Choi
joined
GDB
Technologies
in
an
attempt
to
revitalize
the
company
and
give
it
new
direction.
Young
Choi
engaged
in
_____________
leadership.
a. charismatic
b. cross-cultural
c. transformational
d. transactional
11. What is collectivism?
a. a greater focus on gender than on culture
b. a greater focus on ethics than on leadership
c. a greater focus on the individual than on the group
d. a greater focus on the
group than on the individual
12. A _____________ is an informal alliance of individuals or groups formed to
achieve a common
goal.
a. cohort
b. coalition
c. cartel
d. compound
Unit 3 Examination
132
BAM 105 Introduction to Business
13. _____________ is an innate belief about something, often without conscious
consideration.
a. Risk propensity
b. Arbitrage
c. Decision making
d. Intuition
14. _____________ refers to the set of organizational activities directed at
attracting,
developing and maintaining an effective workforce.
a. Human resource
management
b. Production management
c. Development of a mission statement
d. Operations management
15. HR managers use _____________, which list each important managerial
position, who occupies
it, how long that person will likely stay in the job and who is qualified as a
replacement.
a. job analyses
b. managerial grids
c. job specifications
d. replacement charts
16. Attracting applicants from outside the organization is called _____________.
a. external recruiting
b. job posting
c. homogenizing the workforce
d. internal recruiting
17. Some incentive programs apply to all employees in a firm. Paying workers to
learn new skills
and to become proficient at different jobs is part of which of the following
plans?
a. pay-for-knowledge plan
b. profit-sharing plan
c. gainsharing plan
d. None of the above.
18. A group of individuals working together to achieve shared job-related goals
such as higher pay,
shorter working hours, greater benefits or better working conditions is a(n)
_____________.
a. labor union
b. company hierarchy
c. external organization
d. management organization
Unit 3 Examination
133
BAM 105 Introduction to Business
19. Products used by companies to produce other products are referred to as
_____________.
a. substitute products
b. consumer goods
c. industrial goods
d. consumer staples
20. _____________ goods are inexpensive products that are purchased often and
with little
expenditure of time and effort.
a. Shopping
b. Specialty
c. Convenience
d. Novelty
21. When a wholesaler or retailer develops a brand name and has the
manufacturer place that
name on the product, that product name is a _____________ brand.
a. licensed
b. private
c. manufacturer
d. national
22. Introducing a line of golf gear designed specifically for women is a
response to a trend in the
______________ environment.
a. economic
b. political-legal
c. sociocultural
d. competitive
23. Which term defines groups of people or organizations with similar wants and
needs and who
can be expected to show interest in the same products?
a. distribution
b. target markets
c. pricing
d. product differentiation
24. The _____________ is the combination of distribution channels that a firm
selects to get a
product to end users.
a. transportation strategy
b. channel plan
c. merchandising system
d. distribution mix
Unit 3 Examination
134
BAM 105 Introduction to Business
25. In a(n) _____________ the customers view display samples, place orders and
wait briefly while
clerks retrieve orders from attached warehouses.
a. discount house
b. factory outlet
c. off-price store
d. catalog showroom
“
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